2010 Volunteer Agreement

Midsumma's Commitments

In order to enhance your experience, Midsumma will:-

  • provide you with orientation and induction;

  • ensure you have fun and meet people;

  • provide you with a healthy and safe workplace;

  • provide insurance coverage for you, whilst acting as a Midsumma Volunteer;

  • define your roles and develop clear job descriptions;

  • provide appropriate levels of support and management for you;

  • ensure your work complements but does not undermine the work of core staff;

  • respect you as a valuable team member,

  • acknowledge and value your contributions;

  • reserve the right to select the people who will represent Midsumma as Midsumma Volunteers as appropriate for the organisation, and to assign particular duties as felt appropriate;

  • provide clear conflict resolution processes

Volunteer's Commitments

In order to enhance the festival, Volunteers will:-

  • Start at the scheduled time, and be dressed and groomed appropriately;

  • Carry out specific duties to the best of their ability;

  • Respect the authority of, and decisions made by, Midsumma Board members and staff;

  • Contribute to the continuous improvement of the festival;

  • Be honest and reliable;

  • Adhere to and follow policy, procedure and guidelines.

The Specifics

Punctuality

We request that volunteers are punctual. If an unforeseen situation arises whereby a volunteer will be late please contact the Event Team Leader, Volunteer Manager or Operations Coordinator so that other arrangements can be made.

Attendance

To ensure the smooth running of Midsumma events, volunteers are requested to notify the Volunteer Coordinator or Volunteer Operations Assistant as soon as possible if they are unable to attend their shift, to enable us to organise a replacement.

If a volunteer does not attend an event at their arranged time without providing notice, the Volunteer Coordinator will discuss this matter with the volunteer at the earliest opportunity to ascertain appropriate steps to be taken.  

Sign On / Off Sheets

Please ensure you sign on at the start of shifts, and sign off at the end. This is important for insurance purposes, and to assist Midsumma Festival in collecting statistical data in support of funding applications. 

Etiquette

All volunteers are representatives of Midsumma Festival and as such must be professional, courteous and respectful to the public at all times.  All Volunteers agree to abide by all policies and procedures as issued from time to time.

Dress must be appropriate for the task you are undertaking, generally neat jeans and the Midsumma T-shirt.

The use of alcohol and drugs are prohibited whilst working your shift.  Any volunteer found to be under the influence will be retired for the duration of the event and disciplinary action may be taken.

Confidentiality

Occasionally volunteers will be privy to confidential information of the festival.  Volunteers must not divulge this information to other parties under any circumstances, either during the term of volunteering or after ceasing as a volunteer.

Privacy Statement

By registration, you agree to us collecting the personal information you provide. This information will generally be used solely by Midsumma Festival Inc. for the purposes of ensuring that we assign you to an appropriate volunteer position, for contacting you regarding events during the Festival, and maintaining health and safety records for all volunteers.  We may give this information to third parties, but only where we are required by law to do so.  You have the right to request details, or amend any personal information that Midsumma holds about you by contacting Midsumma Festival Inc. at any time.

Media

Volunteers are not authorised to speak to the media on Midsumma's behalf.  Any requests by the media must be directed to staff. You will be notified of the appropriate staff members at the induction day.

Health and Safety

Midsumma is committed to providing a safe working environment for all its volunteers and will provide relevant induction sessions in relation to event specific health and safety issues. Volunteers are obligated to act responsibly with regards to health and safety as outlined in the Victorian Occupational Health and Safety Act 2004 and associated regulations. 

Conflict Resolution

The Midsumma Board are committed to resolving any conflict to the satisfaction of all parties.  Please direct any conflicts to the Volunteer Coordinator or Team Leader in the first instance.  If the conflict involves this person, please direct the issue to a staff or Board member.  The issues, discussions and resolution achieved will be recorded in writing and a letter confirming the outcome of the meeting will be sent to all parties involved.

Termination

Where the conduct or behaviour of a volunteer places the health or safety of another person at risk or results in any illegal activity, that volunteer's involvement in the Festival may be immediately terminated by the Volunteer Coordinator, Midsumma staff or any other Board member. 

Paid employment

Volunteer work for Midsumma Festival is not a prerequisite for paid employment and volunteering does not guarantee a paid position.

 
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