Midsumma Volunteer Hub

Welcome to the Volunteer Hub

Hi, 

Here you can find all the information you need as a volunteer, such as role descriptions, how to use a radio, maps, briefing dates, and more.

If you still have questions, please email [email protected] or TEXT (please only call 

Event Day: Sunday 22nd January
Location: Boathouse Drive, Alexandra Gardens, CBD
Event Time: 11am - 10pm

Bump In: Thursday 19th January- Sunday 
Bump Out: Monday 23rd January

Volunteer Briefing:
Thursday 19th January 2023, 6 pm, at Alexandra Gardens. 
The briefing will be followed by a picnic. 

Parking & Transport: No parking around Alexandra Gardens will be available during the event. 
Alexandra Gardens is an 8-minute walk from Flinders St Station.
Accessibility drop off available. 

On Arrival: Head to the Volunteer Tent to get checked in. Here you can also collect a radio (if required), Midsumma t-shirt, lanyard, pronoun button, bag, water bottle, and food token. Please note there are no safe storage facilities.

The Volunteer Tent will have coffee, tea, and snacks available, as well as sunscreen.

The Volunteer Tent can be located in the Sports Precinct, next to the Event Headquarters. Please refer to Map (see below).

End of Shift: Return to Volunteer Tent to get checked out and to return your radio and radio accessories. . Feel free to keep your Midsumma t-shirt, water bottle, and bag. Change out of your Midsumma shirt.

 

Volunteer Roles:

 

SAFETY:

Emergency Muster Points:
In case of an emergency, 

First Aid:
First Aid is located in the Sports Precinct, close to the Volunteer Tent and Event HQ. 
First Aiders will be roving as well.
For emergencies, radio in on Channel One and/or call 000.

Dancewize:
Dancewize is a peer-based alcohol and other drugs (AOD) harm reduction program that delivers peer care and support services for music events and festivals across Victoria.
They will be located next to First Aid.

  • Wear sunscreen, a hat closed-toe shoes, and drink heaps of water.
    Sunscreen will be provided and there will be plenty of water tanks around.
  • Lost person - protocol?
  • Watch out for vehicles.
  • Lift with your legs, not with your back.
  • Report any potential hazard, big or small.

Event Day: Sunday 5th February 2023
Location: Ian Johnson, Fitzroy St & Catani Gardens, St Kilda
Event Time: March: 11 am - ca 1.30 pm
Catani Gardens: Party 11 am - 4 pm

Bump In: 
Bump Out: 

Volunteer Briefing:
Tuesday 31st January, 6 pm at St Kilda Sports Club, 66 Fitzroy St, St Kilda

(Briefing will be live streamed/recorded as well)

Parking & Transport: 



On Arrival:

IF YOUR SHIFT STARTS BEFORE ................. AM PLEASE HEAD TOHead to the St Kilda Sports Club to get checked in. Here you can also collect a radio (if required), Midsumma t-shirt, lanyard, pronoun button, bag, water bottle, and food token. Please note there are no safe storage facilities.

IF YOUR SHIFT STARTS AFTER ..... .........PM PLEASE HEAD TO CATANI VOLUNTEER TENT


The Volunteer HQ will have coffee, tea, and snacks available, as well as sunscreen.

The Volunteer Tent can be located in the Sports Precinct, next to the Event Headquarters. Please refer to Map (see below).

End of Shift: Return to  to get checked out and to return your radio and radio accessories. . Feel free to keep your Midsumma t-shirt, water bottle, and bag. Change out of your Midsumma shirt.

Volunteer Role Descriptions:

Accessible Viewing Area

Audience Marshal:

  • The March runs from 11am to 1:30pm, with the Post Pride Celebrations Event running until 4pm
  • The March begins at Ian Johnson Oval, then moves down Fitzroy Street and into Catani Gardens.
  • Audience Marshals are spread along the march route and ensure that people are not crowding too close together to watch the March, keeping people off the road and away from the march route. Marshals are required to wear a pink hi-vis vest which can be picked up on arrival.

 

 

 

 

 

Event Day: Sunday 12th February 2023
Location: Gertrude Street & Smith Street, Fitzroy/Collingwood.
Event Time: 11am - 9pm

Bump In: 
Bump Out: 

Volunteer Briefing:
Thursday 9th February 

Parking & Transport: 

On Arrival: Head to the Volunteer Headquarters at LCI Melbourne, located at 150 Oxford St, Collingwood. get checked in. Here you can also collect a radio (if required), Midsumma t-shirt, lanyard, pronoun button, bag, and water bottle. Please note there are no safe storage facilities.

LCI will have coffee, tea, and snacks available, as well as sunscreen.
You are welcome to have lunch and take your breaks here.

End of Shift: Return to LCI to get checked out and to return your radio and radio accessories. Feel free to keep your Midsumma t-shirt, water bottle, and bag. Change out of your Midsumma shirt.

First Aid:

Evacuation Muster Points: 
Zone 1 -
Zone 2 - 
Zone 3 -

 

 

Cheat Sheet: Some words that are good to know the meaning of

  • Gerty Stage - stage located on Gertrude Street
  • Metropol - Hotel utilised as Green Room, located on Brunswick Street.
  • Derby - Derby Hot Sandwich is a takeaway place we utilise as Green Room, located on Smith St.

 

 

 

RADIO CHANNEL 4 – FITZROY STREET

 

General Items

  • The march runs from 11am to 1:30pm, with the Summa Pride Stage running until 4pm.
  • The march begins at Ian Johnson Oval, then moves down Fitzroy Street and into Catani Gardens.
  • The Audience Team are spread along the march route and ensure that the crowd is off the road, having a great time, are informed about the event and are happy and healthy. They are managed by Audience Area Managers (team leaders on chart below) who will report directly to Area Warden, Amanda Harris.

 

 

On Arrival

  • Sign in at Event Registration at St Kilda Sports Club next to Ian Johnson Oval.
  • Gather with your team leaders and Area Warden Amanda Harris to discuss any information that has changed.
  • Take up position on Fitzroy Street and introduce yourself to the audience gathering.
  • You will be separated into three different areas:
    • Area 2 – Marshalling Area to Canterbury Road
    • Area 3 – Canterbury Road to Park Street
    • Area 4 – Park Street to Catani Gardens

 

10am to 1:30pm

  • Do regular welfare checks on the audience. If you are worried about anyone, especially if they are affected by heat, report to your Team Leader to radio for First Aid assistance immediately.
  • Security guards will also be present along the route. If you are having issues with anti-social behaviour,
  • As the last marching group passes you – the Midsumma contingent – join the group and walk down to Catani Gardens. Please then sign off at the Volunteer Tent.

 

Sensitivity

  • Many people who attend, volunteer or perform at Pride March represent diverse communities which may be at risk or prone to discrimination. Keep watch for anti-social crowd members and call for assistance through the EOC or security if required.
  • Use gender-neutral pronouns until the person identifies their pronouns.

 

At the End of your Shift

  • Please go to the Volunteer Tent at Catani Gardens and sign out (near the Welcome Archway).
  • You are then free to enjoy the festival. Please change out of your volunteer t-shirt and accreditation at this time.

Many of you will be issued a radio as you will be in a position where we need to have the ability to relay information back and forth immediately about what is happening on the ground.

If you've never used one before, don't worry! Staff can show you how to use one.

Don’t be afraid to communicate things too. We only know what’s going on the ground if you tell us!

One tip is to think before you speak, speak clearly and precisely, and just say what you need to say.

In the case of an emergency, go to channel one and communicate with EOC (Event Operation Centre). We will deploy what’s required whether it’s security, first aid, police, etc.

Listen to make sure there isn’t a conversation first, take a breath, hold down the radio speaker button down for one second and then speak.

 

Say your role title first then say whom you’re calling. Ie Wave A Marshal to Marshalling Manager.

Think before you speak, speak clearly and precisely, and just say what you need to say.

 

The Channels will vary depending on the event.

 

All Channels will be allocated on the back of your lanyard.

 

 

 

IF YOU CAN'T MAKE YOUR SHIFT OR ARE RUNNING LATE

PLEASE TEXT (do not call) IDA on 0484 266 317.

Make sure to state your name and your shift details. 

 

  • Deputy - All your shifts will be uploaded on Deputy.

 

  • The Volunteer Tent/HQ is where you start and finish your shift. This is where you'll be provided a Midsumma T-shirt, lanyard, radio (if required), water bottle, and bag.
  • Return at the end of your shift to sign out and return your radio and radio accessories.

 

  • Lanyards must be worn at all times during your shift.

 

  • The Volunteer Tent/Headquarters will have coffee/tea and snacks for you to enjoy.
  • Food tokens will also be available for every volunteer to utilise at the food vendors.

 

  • Pack lightly as there is no access to safe storage. You will be given a Midsumma bag and water bottle for you to keep your belongings.

 

  • Lost property will be kept in the Volunteer Tent or HQ.

 

  • No smoking while in your Midsumma uniform.
  • No smoking within 10m of Food Vendors.

Midsumma’s Inclusive Culture

Midsumma Festival engages with a wide range of communities. You will come across audiences, artists, and contractors who have different life experiences from you.

It's important to be sensitive and respectful in the way you talk to people. We want Midsumma Festival to be a safe environment for everyone and that starts with us.

Some "do's" and "don'ts" of engaging with people with experiences of diverse genders and sexualities:

  • Don't assume someone's gender based on their appearance.
  • Do ask someone what pronouns they use. Pronouns are how we refer to people when we don't use someone's name such as "he, her, they, them, she, her". For example, If you ask "What pronouns do you use?" someone may respond with, "I use he and him pronouns" or" I use they and them pronouns".
  • Don't ask probing questions.


Some "do's" and "don'ts", as advised by Arts Access Australia, of engaging with people with experiences of people with disabilities:

  1. Definition of Disability 

When we say we work with ‘people with disability’, we mean anyone with sensory or physical impairments, hidden impairments, learning disabilities, or mental health conditions. 

Remember the first rule about disability language: don’t panic! What you say isn’t as important as making the effort to say it. But here are a few examples of words we recommend: 

Words we recommend… 

Words we don’t recommend… 

  • people / person with disability 
  • person with a disability 
  • person with disabilities 
  • differently abled / diffabilty 
  • ‘the’ Disabled 
  • handicapped 
  • physically challenged 
  • someone who can’t [hear, speak, walk, etc] 
  • people / person without disability 
  • non-disabled person 
  • able bodied person 
  • normal 
  • wheelchair user 
  • wheelchair bound 
  • bound / confined to a wheelchair 
  • blind person / people 
  • vision impaired person / people 
  • person with low vision 
  • the Blind 
  • person without sight 

 

  • deaf person / people 
  • Auslan user 
  • hard of hearing 
  • the Deaf 
  • deaf and dumb 
  • learning disability  
  • learning difficulty 
  • retarded / retard 
  • special needs 
  • slow learner 
  • person of small stature 
  • midget 
  • dwarf 
  • mental health issues / condition 
  • mental health service user 
  • mental health system survivor (or just “survivor”) 
  • mental health problems 
  • mental 
  • mentally ill 
  • personal assistant / PA 
  • support worker 
  • access assistant 
  • carer (unless a person with disability uses the term themselves)   
  • accessible toilet 
  • adapted toilet 
  • disabled toilet 
  • accessible parking 
  • blue badge parking 
  • disabled parking 
  • has 
  • experiences 
  • suffers from 
  • afflicted with 
  • how can we help? 
  • what can we do to […]? 
  • do you have any access requirements? 
  • what’s your problem? 
  • what’s wrong with you? 
  • do you have a disability? 

 

And here’s some words we never, ever use… 

  • victim 
  • less fortunate / unfortunate 
  • slow / moron / mongol 
  • mad 
  • backward 
  • freak 
  • spastic / spaz 
  • loony 
  • cripple / crip  

(even if some people with disability use this term about themselves) 

 

Media

  • If you are approached by any Media, you should not comment. Instead, direct their enquiries to the Marketing team or Ida.
  • If you take any snaps on the day, make sure you #midsumma
  • Please do not alter the t-shirts in any way as you are a key part of the Midsumma brand.

 

 

RADIO CHANNEL 2 – MARSHALLING

 

General Items

  • Volunteers and staff will be signing on from 6am to 12pm during the event.
  • The march runs from 11am to 1:30pm, with the Summa Pride Stage running until 4pm.
  • Marching groups will begin marshalling from 10am.
  • Listen to radio calls – there may be times when a manager will ask if someone has signed on yet.

 

 

On Arrival

  • Sign in at Event Registration at St Kilda Sports Club next to Ian Johnson Oval.
  • The Participants Coordinator Matt will then direct you in your role.
  • Organise sheets into different lines to make it easy for staff, volunteers and participants to sign in (ie wristband pick-up, radio pick-up, etc).

 

9am – 11am

  • Sign on marchers, staff and volunteers

 

11:30am

  • Pack-up registration room, and help in any other pack-up on the marshalling oval.

 

Sensitivity

  • Many people who attend, volunteer or perform at Pride March represent diverse communities which may be at risk or prone to discrimination. Keep watch for anti-social crowd members and call for assistance through the EOC or security if required.
  • Use gender-neutral pronouns until the person identifies their pronouns.

 

At the End of your Shift

  • Please sign-out with the Participant Coordinator.
  • You are then free to enjoy the festival. Please change out of your staff t-shirt and accreditation at this time.

It is vital you take part in the volunteer briefings for the events you are volunteering at, as this is the way we relay specific information that is important for you to know on event days.

We recommend everyone to attend the Carnival briefing as we will be going through all the elements that make up the events, what to expect, and important information you need to know regarding all our signature events; Carnival, Pride March, and Victoria's Pride.

All briefings will be in-person.

Carnival
Thursday 19th January 2023, 6 pm
Alexandra Gardens, CBD
(Followed by a picnic)

Pride March
Tuesday 31st January 2023, 6 pm
St Kilda Sports Club, Fitzroy St, St Kilda
(Briefing will be live streamed/recorded as well)

Victoria's Pride
Thursday 9th February 2023, 6 pm
TBC on location

Induction
All staff and volunteers are required to complete the Midsumma Festival Inc Online Induction prior to attending our 2023 festival events.

The induction takes around twelve minutes to complete. It is intended to be comprehensive as it covers all of our major events. 

Please complete the Induction by clicking HERE

General Items

  • The march runs from 11am to 1:30pm, with the Summa Pride Stage running until 4pm.
  • Participants will begin arriving into Catani Gardens from 11:30am.

 

On Arrival

  • Sign in at the Volunteer Tent at Catani Gardens.
  • Meet Site Manager LJ here who will brief you on your role.

 

During Your Shift

  • Patrons will be directed to share their pride march memories on our special Pride Boards dotted around the event site. Invite passers-by in to interact with the boards, write their message and take photos.
  • Keep an eye on messages to ensure that profanity is avoided.
  • Make sure to get the markers back from people after their write their message – we want to make sure that we have enough for the whole day!

 

Sensitivity

  • Many people who attend, volunteer or perform at Pride March represent diverse communities which may be at risk or prone to discrimination. Keep watch for anti-social crowd members and call for assistance through the EOC or security if required.
  • Use gender-neutral pronouns until the person identifies their pronouns.

 

At the End of your Shift

  • Please sign-out at the Volunteer Tent at Catani Gardens.
  • You are then free to enjoy the festival. Please change out of your volunteer t-shirt and accreditation at this time.

RADIO CHANNEL 2 – MARSHALLING

 

General Items

  • The march runs from 11am to 1:30pm, with the Summa Pride Stage running until 4pm.
  • Marching groups will begin marshalling from 10am, and the final group will reach Catani Gardens end area at
  • Listen to radio calls – there may be times when a manager will ask if someone has signed on yet.

 

 

On Arrival

  • Sign in at Event Registration at St Kilda Sports Club next to Ian Johnson Oval.
  • The Volunteer Coordinator Tom will direct you in your role.

 

9am – 2pm

  • Assist Volunteer Coordinator with welfare checks on all volunteers in marshalling area and on Fitzroy Street – distributing sunscreen, water, covering breaks, etc.
  • Fill any gaps in resourcing during the event.

 

Sensitivity

  • Many people who attend, volunteer or perform at Pride March represent diverse communities which may be at risk or prone to discrimination. Keep watch for anti-social crowd members and call for assistance through the EOC or security if required.
  • Use gender-neutral pronouns until the person identifies their pronouns.

 

At the End of your Shift

  • Please sign-out at the Volunteer Tent at Catani Gardens.
  • You are then free to enjoy the festival. Please change out of your volunteer t-shirt and accreditation at this time.

General Items

  • The march runs from 11am to 1:30pm, with the Summa Pride Stage running until 4pm.
  • Participants begin gathering from 9am at the marshalling area, with more arriving before 11am.
  • The audience will begin gathering on Fitzroy Street from 10am.

 

 

On Arrival

  • Sign in at Event Registration at St Kilda Sports Club next to Ian Johnson Oval.
  • The Volunteer Coordinator Tom will direct you in your role, and brief you on how to use the survey function on iPad.

 

9am – 12.30pm

  • Main tasks – welcome marchers and patrons to the event, ask for their time to fill out a brief survey.
  • This survey helps us improve our program each year by finding out what backgrounds our audiences are from and what interests them. The more responses we get, the better our future festivals can be.
  • Survey participants at the marshalling area while they are waiting to march.
  • Survey audience members along Fitzroy Street.

 

 

Sensitivity

  • Many people who attend, volunteer or perform at Pride March represent diverse communities which may be at risk or prone to discrimination. Keep watch for anti-social crowd members and call for assistance through the EOC or security if required.
  • Use gender-neutral pronouns until the person identifies their pronouns.

At the End of your Shift

  • Please bring your iPad back to the Volunteer Tent at Catani Gardens and sign out.
  • You are then free to enjoy the festival. Please change out of your volunteer t-shirt and accreditation at this time.


General Items

  • Bump-in phase runs from 7:30am to 11am.
  • The march runs from 11am to 1:30pm, with the Summa Pride Stage running until 4pm.
  • March vehicles will arrive from 9am, and marching groups will begin marshalling on the cricket oval from 10am.

 

 

On Arrival

  • Sign in at Event Registration at St Kilda Sports Club next to Ian Johnson Oval.
  • The Vehicle Manager Jason will direct you in your role.

 

During your Shift

  • Direct vehicles when they arrive into the muster area (Lakeside Drive). Line them up in parade order, under direction from the Vehicle Manager.
  • Check driver and vehicle details against the approved list.
  • Help Victoria Police in organising breath-tests of all drivers.
  • On direction from the Vehicle Manager, organise vehicles to enter the parade train at the right time.

 

Sensitivity

  • Many people who attend, volunteer or perform at Pride March represent diverse communities which may be at risk or prone to discrimination. Keep watch for anti-social crowd members and call for assistance through the EOC or security if required.
  • Use gender-neutral pronouns until the person identifies their pronouns.

 

At the End of your Shift

  • Please sign-out at the Volunteer Tent at Catani Gardens.
  • You are then free to enjoy the festival. Please change out of your volunteer t-shirt and accreditation at this time.

RADIO CHANNEL 2 – MARSHALLING

 

General Items

  • The march runs from 11am to 1:30pm, with the Pride March Summa Stage running until 4pm.
  • March vehicles will arrive from 9am, and marching groups will begin marshalling on the cricket oval from 10am.

 

 

On Arrival

  • Sign in at Event Registration at St Kilda Sports Club next to Ian Johnson Oval.
  • The Marshalling Manager Linda will direct you in your role.
  • There are 20 waves of approximately 500 marchers each. Each marshal will be assigned two waves – one in the first half of the march, one in the second half (so there is enough time to return to the marshalling area after the first assigned wave).

 

Before 11am

  • Set up cricket oval with wave lines, and help direct participants when they begin arriving.
  • Organise each group in wave order, ready for the start of the march.
  • When Marshalling Manager Linda calls on radio, escort the wave up to the front of the march, ready to start.

 

11am – 1:30pm

  • March with each wave – manager at the front, assistant manager at the back, and marshals along each side.
  • Escort your first wave from the marshalling area to Catani Gardens, then return to the marshalling area to pick-up your second wave.

 

Sensitivity

  • Many people who attend, volunteer or perform at Pride March represent diverse communities which may be at risk or prone to discrimination. Keep watch for anti-social crowd members and call for assistance through the EOC or security if required.
  • Use gender-neutral pronouns until the person identifies their pronouns.

 

At the End of your Shift

  • Please sign-out at the Volunteer Tent at Catani Gardens.
  • You are then free to enjoy the festival. Please change out of your volunteer t-shirt and accreditation at this time.

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